Help & Support

Everything you need to know about using Spenrol

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FAQ

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Getting Started

How do I start tracking my spending?

Download Spenrol free from the Google Play Store, log in with your phone number, set your monthly budget and categories, and start adding transactions — either manually or by sharing a payment screenshot into the app.

Do I need to create an account?

Yes. Your budget and transactions are tied to your Spenrol account, which keeps your data synced and secure across devices. You'll log in with your phone number and a one-time password (OTP) — no passwords to remember.

What information do I need to log a transaction?

The amount, the category, and whether it was required, optional, or impulse. An optional note too, if you want one.

Budgets & Categories

How do budgets work?

Set a total monthly budget and split it across categories (food, travel, bills, etc.). When you plan a payment, Spenrol checks it against the category's remaining limit before you pay.

What happens at the end of the month?

You choose how to roll over: Reset carries forward the same category structure and limits into the new month, or Carry Forward adds any unused budget from last month into the new month's total, spread across your categories.

Can I see my spending from previous months?

Yes. There's a dedicated History view where you can browse any past month in detail, and the dashboard also includes a read-only view of last month's spending for a quick glance without leaving the current month.

Smart Spending Score

What is the Smart Spending Score?

A score out of 100 based on how much of your spending was tagged required, optional, or impulse. It's a mirror for self-reflection on your spending habits, not a judgment or a credit-style rating.

How accurate is it?

It's calculated directly from how you tag each transaction, so the more consistently you tag, and the more transactions you log, the more useful it becomes.

Splitting Bills

Can I split an expense with other people?

Yes. When adding an expense, turn on split-bill, enter how many people are sharing it, and Spenrol will track just your share against your budget.

Importing from a Screenshot

Can I import a transaction from a payment screenshot?

Yes — share a payment screenshot into Spenrol and it will read the details on your device and pre-fill a transaction for you to review and save. The screenshot itself isn't uploaded anywhere.

Managing Transactions

Can I edit or delete transactions?

Yes — got a category wrong or made a mistake? Edit or delete any transaction in the app, any time.

Is there a mobile app?

Yes — Spenrol is live now on Google Play, free with no ads. We're building the iOS version next; join the waitlist and we'll email you the moment it's ready.

Account & Settings

What can I edit in my profile?

From Settings → Edit Profile, you can update your name, email, date of birth, avatar, monthly income band, and occupation type at any time.

Can I change the phone number I signed up with?

Not currently — the phone number you use to sign up can't be changed after your account is created.

Can I change how the app looks?

Yes — Settings → Appearance lets you switch between System, Light, and Dark themes.

How do I delete my account?

Go to Settings → Account → Delete Account and type DELETE MY ACCOUNT into the confirmation box to confirm. This permanently and irreversibly deletes your account, all your budgets, and your entire transaction history — there's no waiting period and no way to undo it. See spenrol.com/delete-account if you need to request deletion by email instead.

Notifications

What alerts can I turn on?

In Settings, you'll be able to enable: a warning when you're nearing a category limit, a daily spend summary, and a reminder to set up your budget at the start of each month.

Does Spenrol remind me if I forget to log an expense?

Yes — separately from the three alerts above, Spenrol automatically sends a reminder if you haven't logged an expense in a few days. This is on by default and doesn't have a manual toggle yet.

Troubleshooting

My Smart Spending Score looks off

Double-check how you tagged your recent transactions — required, optional, or impulse. The score is calculated directly from those tags, so a mis-tagged entry will skew it.

I found a bug or have a suggestion

We'd love to hear from you. Contact us with details about the issue or your suggestion — your feedback helps us improve the experience for everyone.

Still Need Help?

Can't find what you're looking for? Our team is here to help you make the most of your budgeting journey.

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